Thank you for considering shopping with Topface Bangladesh. We want to ensure that you are satisfied with your purchase and that you have a positive experience shopping with us. Please read our Return and Refund Policy carefully before making any purchases.
RETURN POLICY
Products can be returned within 7 days of the delivery date.
The returned product must be in its original packaging, unopened, and unused.
We do not accept returns for products that have been used or opened due to hygiene reasons.
If the product is damaged, please contact our customer service team immediately, and we will arrange for a return and refund.
Please ensure that the returned product is adequately packaged to avoid any damage during transit.
We reserve the right to reject any return if the product is not returned in its original condition.
REFUND POLICY
Refunds will be processed within 7 days of receiving the returned product.
The refund will be issued to the original payment method used to make the purchase.
If the payment was made through cash on delivery, we will issue a refund via bank transfer.
Shipping and handling charges are non-refundable.
We reserve the right to refuse any refund request if the product has been opened or used.
If the product was purchased during a promotional period, the refund amount will be adjusted based on the discounted price.
If you have any questions or concerns regarding our Return and Refund Policy, please feel free to contact our customer service team, and we will be happy to assist you. Thank you for choosing Topface Bangladesh!
